Using AR and chatbots to increase customer engagement Customers seek personalization while shopping for products. With most of the purchasing happening online, businesses are turning to advanced technologies to facilitate more interactive and engaging buying experiences for their customers. An
7 Advanced Chatbot Features To Consider in 2021 80% of businesses are expected to have some sort of chatbot automation by 2021. Business Insider The year 2020 has seen an unprecedented rise in the use of chatbots. Amidst the uncertainties