Top Use Cases of Chatbots in the Banking and Finance Industry Chatbots have come a long way since the first time they were used by a banking application in 2015. With advancements in AI, NLP, and new communication channels like
Optimize your customer support in this holiday season using customer engagement bots The holiday season is around the corner. With the festive cheer comes higher sales, more revenue, and significant work for the customer support teams of e-commerce businesses. Increased