Understanding The Difference Between A Chatbot And A Virtual Assistant Gartner predicts that by 2020, 25 percent of customer service and support operations will integrate bot technology of some kind. Chatbots and Virtual Assistants (VA) are a result of this
How Different CPG Companies Are Using Chatbots To Drive Customer Experience Integrate chatbots with Power BI – If you’re a Microsoft customer you must be intrigued by this statement. You must be thinking along the lines of… Is it even